At mmpc, our physicians and staff are committed to “putting patients first.” As of July 1, 2008, our offices are transitioning to an electronic medical records system, called "Epic". We appreciate your patience and understanding during this transition period. Our goal is to provide quality care in a timely fashion, and it is our hope that with your help we will meet that goal.Important Notes to Patients During the Transition to Epic
During this transition, we strongly encourage all of our patients to arrive early for appointments, and to make sure that you have insurance information or additional paperwork for your doctor with you at the time of your appointment.
In some cases, patients may notice that they are receiving two statements, each with a different account number, from mmpc. This is because patients may still owe money for services rendered prior to July 1st. If that is the case, patients will receive a statement, on light green paper, which is generated from our previous billing system. For all services rendered as of July 1, 2008, patients will receive a statement with a new account number on gray paper, generated from the Epic System. You may receive two separate statements from mmpc for a period of time.
What is Epic?
mmpc’s Epic System, once implemented, will revolve around two sets of applications – one of which, Electronic Practice Management (EPM), focuses on the business aspects of running a successful medical practice; and the other, EpicCare/Electronic Medical Records (EMR), concerns the care and management of patients and their records. Electronic Practice Management (EPM) centers on scheduling, registration, and billing applications. EpicCare/EMR supports the electronic management of a patient’s medical records. A replacement for the traditional paper chart, it has numerous features that streamline care processes, improve community-wide health initiatives, and strengthen the patient-provider relationship. The electronic chart is designed to assist the provider with core efficiencies, such as making sure that all necessary information is complete. All aspects of patient care are managed through EMR, including prescriptions, diseases, health maintenance, and imaging records. Since it is inherently flexible, EpicCare/EMR can accommodate both primary care and specialty providers in a seamless, ambulatory care record. An active clinical decision support system works at every point of the care process to minimize medical errors, encourage compliance, and ensure that patients receive recommended disease and health maintenance services.
There will be both immediate and future benefits of implementing Epic to mmpc’s patients.
What are the benefits of implementing Epic to the patient?Immediate benefits to the patient include:
• Ease of appointment scheduling, including referrals to mmpc specialists.• Providers can access your medical records quickly, including your history and your medications.Future benefits to the patient include:Once we have completely transitioned all of our medical records to Epic - a process that will take several months - mmpc patients may look forward to the following benefits:• Complete integration of your medical records.• Access to “My Chart.”
What is “MyChart”?“MyChart”is an exciting aspect of the Epic/EMR System that will be available for mmpc’s patients within the next couple of years. It isn’t available to mmpc patients yet, but we would like you to know that it is coming in the future. From the patient’s perspective, one of the most interesting aspects of implementing the Epic/EMR System will be “MyChart.” MyChart is a customizable Web application that gives patients quick and easy access to their medical records. Patients can perform a variety of tasks using MyChart, including schedule appointments, view and graph lab results, review their health maintenance topics, request medication renewals, and view their children’s medical records. MyChart also gives patients easy access to Web sites and other links that are pertinent to their personal health situations. All of the information in MyChart is confidential and private - it is between the patient and his or her physician. No one else can access your medical records in MyChart without your permission, and you can rest assured that the information in MyChart is secure. mmpc will notify you when access to MyChart becomes available.
Thank you for your patience and understanding as we transition to the new EpicCare/Electronic Medical Records System!We appreciate your consideration, and we value you as an mmpc patient!
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